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Mora uses Stripe to manage billing at the organization level. There is no in-app billing page, subscription management happens in the Stripe Customer Portal.

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Accessing billing

  1. Open the Settings sidebar.
  2. Click Billing (visible to owners and admins only).
  3. A new tab opens to the Stripe Customer Portal.
The Billing link opens an external Stripe page. You’ll see an arrow icon indicating it opens in a new tab.

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Plans

Mora offers three paid plans: Organizations on the free tier have access to core features with usage limits enforced in-app. No Stripe subscription is created until you upgrade.

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What you can do in the portal

The Stripe Customer Portal lets you:
  • Upgrade or downgrade your plan.
  • Cancel your subscription.
  • Update payment methods (credit card, etc.).
  • View invoices and payment history.

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First-time subscriptions

The Stripe Customer Portal can manage existing subscriptions but cannot create new ones. To subscribe for the first time, your organization admin will use a Stripe Checkout link provided during onboarding or by the Mora team.

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Who can access billing

Only owners and admins see the Billing option in the sidebar. Members with the member role do not have access to billing management.