Mora uses Stripe to manage billing at the organization level. There is no in-app billing page — subscription management happens in the Stripe Customer Portal.
Accessing billing
- Open the Settings sidebar.
- Click Billing (visible to owners and admins only).
- A new tab opens to the Stripe Customer Portal.
The Billing link opens an external Stripe page. You’ll see an arrow icon indicating it opens in a new tab.
Plans
Mora offers three paid plans:
| Plan | Query runs included |
|---|
| Starter | 1,000 per month |
| Pro | 10,000 per month |
| Enterprise | 100,000 per month |
What you can do in the portal
The Stripe Customer Portal lets you:
- Upgrade or downgrade your plan.
- Cancel your subscription.
- Update payment methods (credit card, etc.).
- View invoices and payment history.
First-time subscriptions
The Stripe Customer Portal can manage existing subscriptions but cannot create new ones. To subscribe for the first time, your organization admin will use a Stripe Checkout link provided during onboarding or by the Mora team.
Who can access billing
Only owners and admins see the Billing option in the sidebar. Members with the member role do not have access to billing management.
